Rude customer service | AT T Community Forums Rude customer service Yesterday morning, I went into my local AT T store, and wanted to look into upgrading my iPhone that was having some issues The employee aided me in getting a new phone but was very cold, and short with me when I was asked about my plan As he broke down what I was confused with he was talking to me like I was stupid When the transaction was finished he said” anything
CANNOT RETURN EQUIPMENT. NO ASSISTANCE . . . - AT T Community Forums A UPS Store provides AT T U-verse returns A UPS Office does not It's very similar to the relationship between a FedEx Store (nee Kinko's) and a FedEx office, but neither of those will accept your AT T U-verse Return It has come up before that, for reasons unknown to me, the UPS Store chain does not have offices near Springfield, IL
Is AT T TRYING to send customers to other services? AT T, are you TRYING to make things harder? Why couldn't the store manager just call ME and get the information and my authorization, while my daughters were there in the store? Are you trying to drive us to Verizon or T-Mobile? If so, I'd say it's working
refusing to unlock my iPhone | AT T Community Forums I paid off my iPhone and went to switch my service to T-Mobile because AT T does not have good coverage where I live While we were in the T-Mobile store, we learned we needed to submit a request t
Cant make or receive voice calls - Page 6 | AT T Community Forums Went to AT T store (spent 3 hours) and contacted customer service (4+ hours) and still nothing No voice, no text, no data They changed sim card 4 times, nothing To add insult to injury, they added $8 a month to my bill for a new mobility charge for the line that is not working I just filled out forms for FCC and PA Attorney General
Is humanity lost? - AT T Community Forums He advised us to take into the nearest store simply change it out for a new card or new phone Luckily, I happened to be making the 100mile trip to one of the 3 stores in our entire state I made an appointment, but a nasty hailstorm held us up and the AT T app would not let me reschedule or do anything, I couldn't make a call out
AT T Employee fraud - AT T Community Forums AT T Employee fraud i sit in a bookstore I was next to a pillar Some one stood behind me trying to look at my laptop computer Apparently he did not succeed because he came back a second time to do the same thing