Tenfold - The Customer Experience Cloud™ Access CRM data, call and chat controls and key customer data in a single pane of glass Use workflow automations that keep your reps focused on continuous conversations with customers Tenfold is easy to customize for each team in your organization
Product | Tenfold Save reps time and hassle with our wide array of workflow automations Tenfold automatically logs all your customer interactions and notes in your CRM End manual dialing with our Click-to-Dial feature Use a single interface to access features like script pop-up, seamless note taking, and more
Salesforce | Tenfold Tenfold automatically logs every call and streamlines data capture by your agents while in-app analytics provide a full 360º view of call volume, call length and other performance metrics so you can provide informed coaching and make data-driven decisions
About Us | Tenfold Today, Tenfold is the leading iPaaS for contact centers around the world We integrate dozens of telephony systems with market leading CRMs We know that best-in-class customer experiences give brands an edge
Agents Performance - Tenfold Tenfold gives you full transparency into agent performance with in-app analytics Track key metrics like call volume, call length, and more Having all of our notes at the tip of our fingers, as well as seeing the record for an incoming call immediately as it comes in makes for a less stressful work environment and overall better morale for
Cisco | Tenfold We connect your Cisco products to your phone systems to capture 100% of your customer data Tenfold enables your sales and service reps to instantly recognize and respond to customers at the moment of interaction
Customer Experience - Tenfold Tenfold gives customer agents a full view of case histories in a single platform Enable your team to focus on solutions, without asking customers to repeat information Faster resolutions Operating in a single platform with workflow automations reduces AHT without sacrificing customer engagement Personalized service
Resources - Tenfold Explore the Tenfold blog, free white papers and customer testimonials to learn more about Tenfold