Tenfold - The Customer Experience Cloud™ Access CRM data, call and chat controls and key customer data in a single pane of glass Use workflow automations that keep your reps focused on continuous conversations with customers Tenfold is easy to customize for each team in your organization
Salesforce | Tenfold Tenfold automatically logs every call and streamlines data capture by your agents while in-app analytics provide a full 360º view of call volume, call length and other performance metrics so you can provide informed coaching and make data-driven decisions
Product | Tenfold Save reps time and hassle with our wide array of workflow automations Tenfold automatically logs all your customer interactions and notes in your CRM End manual dialing with our Click-to-Dial feature Use a single interface to access features like script pop-up, seamless note taking, and more
About Us | Tenfold Today, Tenfold is the leading iPaaS for contact centers around the world We integrate dozens of telephony systems with market leading CRMs We know that best-in-class customer experiences give brands an edge
Resources - Tenfold Explore the Tenfold blog, free white papers and customer testimonials to learn more about Tenfold
Customer Experience - Tenfold Tenfold gives customer agents a full view of case histories in a single platform Enable your team to focus on solutions, without asking customers to repeat information Faster resolutions Operating in a single platform with workflow automations reduces AHT without sacrificing customer engagement Personalized service
Request a Demo | Tenfold Let our team show you how Tenfold enables better customer experiences in a live demonstration In your demo, you’ll discover how to: Improve your customers’ experiences across your communication channels
Integrations | Tenfold Tenfold offers the most CRM telephony integrations including Salesforce, ServiceNow, Avaya, Cisco and many more to enable exceptional customer experiences Explore the full range of Tenfold integrations