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What We Do and How We Got Here | Gartner Learn how Gartner helps executives their teams with actionable, objective insights to make smarter decisions on an organization’s mission-critical priorities
Gartner Predicts Agentic AI Will Autonomously Resolve 80% of Common . . . By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner, Inc Agentic AI is poised to revolutionize the way service interactions are conducted While previous AI models were limited to generating text or summarizing interactions, agentic AI introduces a new paradigm
How to Implement AI Agents to Transform Business Models | Gartner Digital leaders cannot afford to overlook the potential business opportunities created by AI agents However, implementing this technology requires careful consideration of all the potential applications, risks and solutions Here’s how to do it